Hammers

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Hammers

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Customer Service
Ease of Use
Reliability
Customization

HAMMERS is old news

Reviewed by Anonymous on Jun 17, 2015 - Archived Review

Customer Service
Ease of Use
Reliability
Customization

Google HAMMERS, I dare you. You won't find it without a lot of digging. This system was implemented only a few years ago, but it seems like something out of the mid-nineties. It is a Microsoft Access based platform which could be viable for small homebuilders associations, but only with a major facelift and retooling. The number of frustrations which our staff encounters on a daily basis are practically innumberable, but the primary root of all of those is the difficulty of data entry, and limitations on types of data that can be recorded. Individual employee records are in no way linked in an easily viewable format to their parent companies, getting comprehensive reports on various aspects of membership without having them specifically created (which takes awhile) is simply out of the question, and there is no way to integrate email or other communications into the system. Basically, it's out of date and under-powered in a world that has moved on to single point-of-entry systems which can provide the flexibility and broad-reach necessary for modern day trade organizations.

Response from Hammers on [Date of Response]

Fonteva is a software company whose mission is to empower associations with innovation and flexibility. Fonteva delivers future-ready solutions with the most flexible, scalable, and responsive apps in the cloud. Their flagship software, Fonteva for Associations, is the first true-cloud Association Management Software (AMS) and is built on the Salesforce platform.

About Reviewer

AMS Version:

Membership Size:1,001-5,000

Industry Type:Construction

Organization Type:Individual Membership

Primary Job Function: Membership, Customer Service, Data Entry

Number of Years Used:1-3 years

Hammers

Reviewed by Anonymous on Oct 15, 2014 - Archived Review

Customer Service
Ease of Use
Reliability
Customization

Going from no system to Hammers seemed like a great move, but it is very out of touch with today's technology. Very outdated (uses Access database), have to go back several screens before you can go to a different screen. Staff is awesome though!

Response from Hammers on [Date of Response]

Fonteva is a software company whose mission is to empower associations with innovation and flexibility. Fonteva delivers future-ready solutions with the most flexible, scalable, and responsive apps in the cloud. Their flagship software, Fonteva for Associations, is the first true-cloud Association Management Software (AMS) and is built on the Salesforce platform.

About Reviewer

AMS Version:

Membership Size:1,001-5,000

Industry Type:Construction

Organization Type:Individual Membership

Primary Job Function:

Number of Years Used:4-7 years

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