MemberCast

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MemberCast

Average Ratings

Customer Service
Ease of Use
Reliability
Customization

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Reviewed by Anonymous on Jun 2, 2022

Customer Service
Ease of Use
Reliability
Customization

Have not been impressed with MemberCast -- which is an add on to Microsoft Dynamics.  
Regularly wait a week or more for support responses.
Requires a strong technical in-house administrator or $$$ for configurations.  
Not for small staff/small org.
Can see potential with stronger support and a team that understands association management. 
Now under RSM's technology services. Associations are not their primary client base.
Note: We are not using the system to capacity for various reasons including costs, implementation issues and third-party contracts. 

Response from MemberCast on [Date of Response]

Fonteva is a software company whose mission is to empower associations with innovation and flexibility. Fonteva delivers future-ready solutions with the most flexible, scalable, and responsive apps in the cloud. Their flagship software, Fonteva for Associations, is the first true-cloud Association Management Software (AMS) and is built on the Salesforce platform.

About Reviewer

AMS Version:1612 (8.2.5.4) on-premis

Membership Size:1,001-5,000

Industry Type:Technology

Organization Type:

Primary Job Function: Executive Management, Strategic Planning, Governance

Number of Years Used:4-7 years

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